Community Manager

Community Manager

Job Overview

Raffleverse is seeking a dedicated Community Manager to serve as the human heart of our growing community. This is a remote-first position based in the UK, reporting to the Community department. In this role, you will act as the editorial quality gate within our AI-assisted content engine, ensuring that our communications remain funny, on-brand, warm, and engaging. You will be responsible for transforming passive followers into active participants, fostering a vibrant space where our audience feels a genuine connection.

Responsibilities

• Community Management & Moderation: Own and manage the Raffleverse Facebook Group day-to-day. Proactively turn passive followers into active players and identify and nurture VIP users.
• Content & Editorial Oversight: Review AI-generated weekly content briefs and daily posts. Edit, improve, and provide final sign-off on content across stories, community engagement, trust-building, and raffle CTAs. Manage the weekly content calendar.
• AI Collaboration & Feedback Loop: Work directly with the AI content engine by providing structured editorial feedback to refine outputs and build AI literacy.
• Strategy & Performance: Track engagement metrics daily, develop and implement effective community engagement strategies, and contribute to weekly performance debriefs.

Requirements

• 3–5 years of experience in community management, social media, or a closely related field.
• Strong instincts for tone, timing, and engagement, with a specific focus on the Facebook platform.
• Exceptional written communication skills: ability to write in a warm, funny, and cheeky UK voice.
• Ability to make fast editorial decisions in a high-cadence environment.
• Confidence in providing clear, actionable feedback.
• Preferred: Experience with AI tools such as Claude, ChatGPT, or Canva AI.
• Preferred: Familiarity with Facebook Groups and Facebook-native formats including Reels and polls.

Benefits

• Salary: £50, 000 per annum.
• Remote-first working environment.
• A front-row seat to the development of an AI content engine in real time.
• Genuine ownership of the community from day one.
• Continuous AI literacy development integrated into the role.

About the Company

Raffleverse is an AI-native marketing company built around a simple but powerful thesis: a raffle on its own is a transaction, but a raffle inside a community and a story is a relationship. We are building the world’s first AI-powered content engine designed specifically for prize-draw operators. This includes serialized characters, episodic storytelling, and community-first content that drives higher retention and lower acquisition costs. Having completed our first workshop phase with our systems and creative partners (Brilliant Noise), we now have content live at raffletown.co.uk and are entering our first phase of live testing and operational rollout. This role is central to that mission.